Patient Access Specialist Full Time Bascom Palmer Eye Institute Plantation, FL
Core
Coordinates front-end revenue cycle and clinic functions, including patient registration, insurance verification, financial clearance, and collections to support hospital and clinic operations.
Role type
Senior Patient Access Specialist (Revenue Cycle)
Builds
Patient financial clearance and clinic check-in workflows
Domain
Healthcare / Hospital Operations
Required skills
Data entry, insurance verification, financial counseling, regulatory compliance (HIPAA), multi-system navigation, conflict resolution, cash handling
Preferred skills
ER and Admitting department operations knowledge, ASAP and ADT module proficiency, self-serve technology support
Technologies
ASAP module, ADT module, Workday, self-serve technology platforms
Responsibilities
Verify insurance eligibility and obtain authorizations; collect funds and process payments; conduct financial counseling and explain benefits; manage high-volume inbound/outbound calls; process admissions and coordinate complex follow-up care; maintain accurate patient records and documentation.
Seniority
Mid-Senior level, functional expert with team oversight