IT Assistant
Core
Provide on-site Point-of-Sale (POS) support, hardware maintenance, and end-user IT assistance for a venue/stadium environment.
Role type
Level 1 & 2 IT Support Technician (POS Specialist)
Builds
Operational POS terminals and PC infrastructure for events
Domain
Hospitality / Event Management / IT Support
Required skills
POS system expertise, hardware diagnostics, PC maintenance, end-user support, problem-solving, adaptability
Preferred skills
None stated
Technologies
POS terminals, PCs, printers
Responsibilities
Deploy and tear down POS terminals, conduct stadium walk-throughs to verify system operability, replace defective hardware, diagnose software/firmware/hardware errors, provide Level 1 & 2 support for POS systems, perform PC maintenance and upgrades
Seniority
Individual Contributor, operational level
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