Café Ambassador- Tampa- Part Time
Core
High-end service specialist and banking guide who bridges digital innovation and human connection in a modern community hub.
Role type
Part-time customer service specialist (banking guide)
Builds
Digital banking adoption and community engagement for Capital One customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, digital troubleshooting, event hosting, conflict de-escalation, brand advocacy
Preferred skills
Banking experience, G-Suite proficiency, retail experience
Responsibilities
Proactively engage guests to guide them through digital tools, host local financial health events, resolve customer complaints, advocate for customers within compliance, foster an inclusive environment, support surrounding locations as needed.
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