Part - Time Café Ambassador - Westfield Southcenter
Core
High-end service specialist and digital banking guide who bridges the gap between digital innovation and human connection in a community hub.
Role type
Part-time Customer Service & Digital Banking Guide
Builds
Digital banking adoption and community engagement within a modern community hub
Domain
Retail Banking / Customer Experience
Deliverable
product features
Required skills
Customer service, Digital troubleshooting, Event hosting, Conflict de-escalation, Brand advocacy, Compliance adherence
Preferred skills
Banking experience, Retail experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital tools, Host and support local events promoting financial health, Resolve customer complaints and escalated situations, Advocate for customers while adhering to regulatory requirements, Foster an inclusive environment, Move throughout the café to connect with the community
