Manager, Product Implementation & Process Management
Core
Manage the implementation and ongoing operation of Medicare supplemental benefit programs, ensuring operational readiness and process efficiency.
Role type
Manager, Product Implementation & Operations
Builds
Medicare supplemental benefit programs and operational processes
Domain
Healthcare / Medicare Administration
Required skills
project implementation coordination, operational process documentation, risk identification, cross-functional partnership, data analysis, regulatory compliance, workflow development
Preferred skills
SSBCI/UF program experience, Medicare regulations knowledge, vendor management
Technologies
Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams)
Responsibilities
Coordinate implementation activities and monitor project milestones; Partner with business, operations, technology, compliance, and vendor teams to gather requirements; Identify risks and operational impacts of program changes; Support operational readiness, testing, and validation; Develop and enhance operational procedures and process controls; Analyze operational data to identify trends and improvement opportunities; Ensure compliance with policies and regulatory requirements.
Seniority
Manager, hands-on IC