Salesforce Administrator
Core
Administer Salesforce platform including fields, layouts, reports, dashboards, and security while supporting Sales and Service Cloud operations.
Role type
Salesforce Administrator
Builds
Salesforce configurations, custom objects, integrations, and user training materials
Domain
SaaS / CRM / Mobile & IoT
Required skills
Salesforce administration, Force.com tools (Data Loader, Visual Workflows), Sales Cloud, Service Cloud, custom object configuration, user training, process documentation, system troubleshooting
Preferred skills
Salesforce Administrator certification
Technologies
Salesforce, Data Loader, Visual Workflows
Responsibilities
Support administration of Salesforce including fields, layouts, reports, dashboards, and security; Identify improvement opportunities to optimize system processes; Respond to maintenance and user support requests; Create and maintain training documentation and perform user training; Help implement and roll out add-ons and integrations; Document Salesforce processes and procedures
Seniority
Mid-level, hands-on IC