Care Management Associate - OhioRISE - Must reside in Ohio
Core
Administrative and operational support for the OhioRISE behavioral health benefit plan, serving as the front desk for care coordination and processing member referrals.
Role type
Care Management Associate (Administrative Support)
Builds
Administrative workflows and referral processing for Medicaid-eligible children and young adults in Ohio
Domain
Healthcare / Behavioral Health / Medicaid Administration
Required skills
Data entry, HIPAA compliance, Health Risk Assessment administration, Multi-system navigation, Call handling, Time management, Critical thinking
Preferred skills
Associate degree, Healthcare certifications, Behavioral health interest
Technologies
Electronic Record Systems, Excel
Responsibilities
Process referrals and confirm Medicaid eligibility, Conduct Health Risk Assessments, Respond to member and guardian inquiries, Manage inbound care management queue, Maintain confidentiality and privacy standards
Seniority
Entry-level to Mid-level, Hands-on IC
