Analyst, Case Management Field - Region 5 - must live in Louisiana
Core
Conducts routine care coordination, support, and education for members to facilitate appropriate healthcare outcomes and empower individuals to make informed decisions.
Role type
Senior IC case management analyst
Builds
Care coordination plans and member engagement for health outcomes
Domain
Healthcare / Case Management
Deliverable
client delivery
Required skills
care coordination, motivational interviewing, assessment, resource navigation, documentation, compliance, problem-solving, telephonic communication
Preferred skills
Medicaid experience, waiver program experience, MCO experience, crisis intervention, utilization review, discharge planning
Technologies
QuickBase, Microsoft Teams, Outlook, Word, Excel, SharePoint
Responsibilities
Conduct comprehensive assessments to evaluate member needs and barriers; Provide routine care coordination and education; Utilize motivational interviewing to increase engagement; Collaborate with healthcare providers and care teams; Present cases at interdisciplinary conferences; Maintain accurate and compliant documentation
Seniority
Mid-level, hands-on IC