Operations Manager,Rx
Core
Drive store execution and performance for a CVS/pharmacy location while building consumer loyalty through excellent customer service and pharmacy operations.
Role type
Senior IC retail operations manager
Builds
CVS/pharmacy store operations and patient medication workflows
Domain
Retail pharmacy / Healthcare
Required skills
Store management, inventory management, employee staffing and training, financial management, customer service leadership, pharmacy workflow coordination, regulatory compliance (HIPAA/OSHA), state licensure maintenance
Preferred skills
Retail manager or supervisor experience
Technologies
None stated
Responsibilities
Lead and supervise store crews, manage sales and inventory, handle employee scheduling and development, support operational and service improvement plans, assist customers with questions and complaints, educate customers on health and medications, coordinate medication order processing across workstations, resolve medication and insurance issues, ensure compliance with federal and state laws
Seniority
Senior, hands-on IC
