Shift Supervisor
Core
Lead store staff and operations in the absence of management, ensuring smooth execution of opening/closing procedures and driving consumer loyalty through excellent customer service.
Role type
Shift Supervisor (Retail Operations)
Builds
CVS/pharmacy store operations and customer experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Crew supervision, customer service, merchandise presentation, inventory management, shift scheduling, conflict resolution, policy compliance
Preferred skills
Prior retail supervisory experience
Responsibilities
Supervise store crew activities, assist customers with questions and complaints, price and stock merchandise, execute promotional displays, maintain customer confidentiality, handle opening and closing procedures
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