Relationship Banker I - Gause Slidell Branch
Core
Provide exceptional customer service on the cash line and via phone, process transactions, and educate customers on digital banking solutions to improve their financial wellness.
Role type
Entry-level relationship banker (teller track)
Builds
Customer relationships and transactional services for retail banking customers
Domain
Retail banking
Deliverable
product features
Required skills
Cash handling, in-person and phone communication, digital banking education, basic problem resolution, multitasking
Preferred skills
Prior banking or customer service experience, ability to work Saturdays
Technologies
Mobile banking apps, online banking platforms, ATM systems
Responsibilities
Process deposits, withdrawals, payments, and other teller transactions; Answer customer inquiries and fulfill basic servicing requests; Educate customers on digital solutions; Conduct outbound calls to educate prospects; Refer customers to experts for complex needs; Adhere to bank processes and report operational risks
Seniority
Entry-level, hands-on IC