2nd Shift Contact Center Representative (Tue-Sat, 12pm-9pm) w/Onsite Training- Hoover, AL
Core
Contact center banker providing customer service, answering questions, solving problems, and guiding customers on financial products and services.
Role type
Entry-level customer service representative (banking)
Builds
Customer support interactions for banking products
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Verbal communication, problem solving, multi-tasking, basic computer skills, banking knowledge, time management
Responsibilities
Answer customer questions, solve customer problems, recommend banking products and services, adhere to policies and procedures, work in a fast-paced environment
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