Service Coordinator
Core
Dispatches and schedules service requests for Patterson Dental, managing resources and the full lifecycle of service orders.
Role type
Service Coordinator (Dispatch & Resource Planning)
Builds
Service dispatch operations for dental practice maintenance
Domain
Healthcare (Dental) + Operations
Required skills
Dispatching, resource planning, CRM management, scheduling, triage, invoice processing, reconciliation
Preferred skills
Dental industry experience, project coordination, bookkeeping/accounting
Technologies
Microsoft 365, SAP CRM
Responsibilities
Triaging customer calls and inquiries, assigning and scheduling service requests, managing resources for scheduled service, monitoring service orders, creating/editing/completing/invoicing service orders, reconciling CRM reports monthly
Seniority
Individual Contributor, mid-level
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