Technical Architect - ServiceNow
Core
Design, develop, and maintain the ServiceNow platform architecture to support business processes and integrations across the organization.
Role type
Senior ServiceNow Technical Architect
Builds
Enterprise ServiceNow platform solutions and integrations
Domain
Life Sciences / Enterprise Service Management
Required skills
ServiceNow platform architecture, ServiceNow modules (ITSM, ITAM, ITOM, IRM, HRSD, SPM), ServiceNow scripting, ServiceNow integrations, GRC (IRM, TPRM), ServiceNow CSDM framework, ServiceNow security and compliance, ServiceNow performance tuning, ServiceNow release upgrades
Preferred skills
ServiceNow Workspace development, Life sciences domain experience, ServiceNow certifications (CSA, CAD, CIS)
Technologies
ServiceNow, Flow Designer, Workflow Editor, Integration Hub, Scripting languages
Responsibilities
Architect, design, develop, test, and maintain ServiceNow platform following industry best practices; Implement and communicate best practice principles for Architecture & Integration; Work closely with cross-functional teams to deliver ServiceNow solutions; Troubleshoot and resolve issues/incidents; Accountable for ServiceNow Architecture support and lifecycle management for new and existing ServiceNow Integrations; Mentor and train junior ServiceNow developers
Seniority
Senior, hands-on IC
