HEALTHCARE ADMINISTRATIVE ASSOCIATE
Core
Supports front office operations by performing administrative, scheduling, registration, and customer service functions to ensure efficient patient care delivery.
Role type
Healthcare Administrative Associate
Builds
Patient care delivery workflows
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
patient registration, scheduling, insurance verification, payment collection, medical records management, charge entry, coding support, EMR systems, data entry, Microsoft Office
Responsibilities
Perform front office functions including patient registration, scheduling, check-in, and check-out; manage multi-line phone systems and route calls; maintain accurate patient demographic and insurance information; collect co-payments and balance daily transactions; coordinate referrals and obtain insurance authorizations; maintain and organize medical records; perform charge entry and coding support; use electronic medical record systems for reporting; provide directions and assistance to patients; maintain reports and databases; support administrative correspondence and event coordination.
