Fashion Consultant (French-speaking) – Remote - MS01
Core
Handle incoming customer calls and chats for fashion brands, resolving demands and logging details within SLA.
Role type
Customer service representative (fashion industry)
Builds
Customer support interactions for fashion brand clients
Domain
Fashion retail / Customer support
Deliverable
client delivery
Required skills
French (bilingual), English (advanced), customer care, call management, problem resolution
Preferred skills
IT platform knowledge (Windows/MS Office/internet configuration)
Responsibilities
Answer customer calls via phone/email/chat, resolve user demands, log call details, maintain product knowledge
Seniority
Individual contributor
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