ServiceNow Platform Administrator
Core
Administer, configure, and optimize the ServiceNow platform within a Government Cloud environment to support business and operational needs.
Role type
ServiceNow Platform Administrator
Builds
Scalable ServiceNow solutions, platform integrations, and optimized workflows for enterprise clients.
Domain
IT Service Management (ITSM) / Government Cloud
Required skills
ServiceNow platform administration, ServiceNow integrations, Change Management processes, CI/CD practices, troubleshooting, analytical skills
Preferred skills
ITSM, FSM, App Engine, Health & Safety
Technologies
ServiceNow, Government Cloud
Responsibilities
Administer and maintain the ServiceNow platform; Configure workflows, forms, fields, business rules, and UI policies; Support platform integrations with internal and external systems; Manage change management processes including development, testing, and release activities; Apply CI/CD practices for efficient deployments; Monitor platform health and troubleshoot issues; Maintain documentation for configurations and procedures.
Seniority
Mid-level, hands-on IC
