Renewal Specialist (Portuguese Market) - Hybrid - MT03
Core
Act as primary point of contact for customers during the renewal process, turning leads into revenue opportunities by filtering through criteria like BANT and engaging SMBs to identify upsell/cross-sell opportunities for Microsoft cloud technologies.
Role type
Mid-level account renewal specialist (SMB focus)
Builds
Microsoft license renewals and upsell/cross-sell revenue pipeline
Domain
IT Services / Cloud Technologies (Microsoft Azure, Office 365, Dynamics 365)
Required skills
Portuguese (native/proficient), English (advanced), BANT qualification, stakeholder coordination, customer needs analysis, customized pitching, Microsoft Office Suite proficiency
Preferred skills
Azure/Office 365/Dynamics 365 sales experience, technical sales or presales environment experience, background in computer science/mathematics/engineering, Master's degree
Technologies
Microsoft Azure, Office 365, Dynamics 365, Microsoft Office Suite
Responsibilities
Act as primary point of contact for customers during renewals, filter renewals leads using BANT criteria, engage SMBs to determine needs and identify upsell/cross-sell opportunities, understand customer Microsoft license positions to secure wins, coordinate multiple stakeholders to ensure timely renewal closure
Seniority
Mid-level, hands-on IC
