Supervisor, IT Operations (TCF)
Core
Supervise semi-skilled employees and drive daily IT operations to meet weekly targets and business goals.
Role type
Entry-level supervisor
Builds
IT operations workflows and team performance
Domain
IT Operations
Required skills
process-driven execution, cost management, coaching, mentoring, feedback delivery, schedule management, workflow monitoring
Responsibilities
Direct subordinates on established procedures, coordinate and supervise direct reports to achieve metrics, monitor daily/weekly operations, assign tasks and maintain schedules, interact with peers to exchange factual information, perform individual unit-related tasks
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