Practice Manager
Core
Provides leadership and accountability for ambulatory care operations, including customer service, HR, clinical care quality, and financial management.
Role type
Senior operational manager for ambulatory care clinic
Builds
Daily clinic operations, patient care workflows, and team performance
Domain
Healthcare / Ambulatory Care
Required skills
Supervisory experience, clinic operations management, staff scheduling, quality assurance, regulatory compliance, budget management, patient relations, HR functions, physician collaboration
Preferred skills
Healthcare or specialty clinic experience (e.g., Cardiology, Neurology), Bachelor's degree in healthcare
Technologies
Kronos
Responsibilities
Manage daily clinic operations and optimize workflows; Collaborate with hospital care sites and physician leadership; Address patient questions and concerns regarding care and billing; Create and oversee daily work schedules and staffing; Lead clinic team in problem solving for patient safety and service; Manage Human Resource functions including hiring, training, and performance evaluation; Direct training of new employees; Develop leaders and support professional development; Maintain compliance with regulatory guidelines and safety standards; Partner with physicians on panel management and population health.
Seniority
Mid-level manager, hands-on operational leadership