Patient Access Acute Representative PRN
Core
Greet patients and visitors, verify insurance and eligibility, register for appointments, and process payments at a hospital.
Role type
Patient Access Representative
Builds
Patient registration and scheduling workflows
Domain
Healthcare / Hospital Administration
Deliverable
product features
Required skills
Insurance verification, Payment processing, Medical billing, Computer literacy, Problem solving
Preferred skills
Epic system experience, Healthcare customer service experience
Responsibilities
Greet and assist patients and visitors; Obtain and verify patient demographic, financial, and insurance information; Register and schedule patients for appointments, tests, and procedures; Collect and process co-pays, deductibles, and balances due; Provide information on financial assistance and payment plans; Explain and obtain signatures on consent forms; Coordinate with clinical and administrative staff; Document and update patient records in the electronic health system; Follow up on pending issues like prior authorizations and referrals.