Home Medical Equipment Representative
Core
Coordinate intake, order processing, and delivery of Home Medical Equipment (HME) and supplies for patients, acting as a liaison between referral sources, providers, and internal service lines.
Role type
Home Medical Equipment Coordinator / Representative
Builds
Home medical equipment and supply orders for patients
Domain
Healthcare / Durable Medical Equipment
Deliverable
client delivery
Required skills
Order entry & processing, Patient care, Referral management, Medical equipment knowledge, Problem solving, Communication
Preferred skills
Experience with home or durable medical equipment, Office operations coordination, Direct patient care support
Responsibilities
Coordinate patient intake and order processing, Manage delivery and fulfillment of medical equipment, Provide one-on-one patient support including equipment education and fittings, Process Point of Sale transactions, Support patient discharges and transitions of care, Deliver exceptional customer service via phone, email, and in-person
Seniority
Individual Contributor
