Enhanced Scheduler
Core
Registering and scheduling patients across Intermountain Healthcare facilities, acting as a single point of contact for patient registration, insurance verification, and appointment coordination.
Role type
Patient Access Coordinator / Enhanced Scheduler
Builds
Patient appointment schedules and registration records
Domain
Healthcare administration / Patient Access
Required skills
Patient registration, insurance benefit verification, appointment coordination, demographic data entry, financial counseling, regulatory compliance documentation, multi-location scheduling
Preferred skills
Medical terminology, CPT/ICD coding, health insurance billing knowledge, Spanish language proficiency
Responsibilities
Verify accuracy of EMPI links and report identity theft, input patient demographic and insurance data into databases, hold financial discussions regarding costs and assistance, coordinate appointments across multiple locations, document patient interactions, handle difficult customer situations, mentor new employees
Seniority
Individual Contributor, mid-level