Pharmacy Technician II - Denver Health Medical Plan (Must Live in Colorado. Weekly On Site Requirement.)
Core
Handles inbound/outbound calls, processes prior authorizations, and performs basic computer operations for the Health Plan pharmacy department.
Role type
Pharmacy Technician II (Managed Care)
Builds
Prior authorization decisions and call center documentation
Domain
Healthcare / Pharmacy Administration
Deliverable
client delivery
Required skills
Call center etiquette, prior authorization processing, triage and escalation, prescription processing knowledge, third-party billing knowledge, Microsoft Office proficiency, multitasking
Preferred skills
Pharmacy technician training certification, advanced Microsoft Office skills
Responsibilities
Answering inbound phone calls, making outbound phone calls, processing faxed/electronic/verbal prior authorizations, implementing prior authorization decisions, documenting all calls, escalating issues outside scope of practice