Lead Logistics Emerging Product Specialist
Core
Manage and support Maersk's Emerging Digital Products (Risk Management, Emission Studio, Visibility Studio) through product operations, customer onboarding, and stakeholder coordination.
Role type
Senior product operations specialist (logistics tech)
Builds
Digital logistics products for global trade customers
Domain
Logistics / Supply Chain Management / SaaS
Deliverable
product features
Required skills
Product operations, customer onboarding, stakeholder coordination, KPI monitoring, process improvement, issue resolution, data reporting, customer feedback analysis
Preferred skills
Automation, product growth strategies, cross-regional collaboration
Technologies
Risk Management systems, Emission Studio, Visibility Studio
Responsibilities
Manage operational performance of emerging digital products, monitor KPIs and service performance, support product implementation and adoption, coordinate with Product/Technology/Operations/Commercial stakeholders, drive process improvements and automation, resolve operational issues and manage escalations, provide performance insights and business updates, gather customer feedback for product enhancements, support product growth across markets and regions
Seniority
Senior, hands-on IC