Operations Support
Core
Administrative and operational support for final mile logistics operations across B2B and B2C delivery channels, including billing, chargeback processing, invoice management, and shipment tracking.
Role type
Operations Support Specialist
Builds
End-to-end warehousing and distribution logistics solutions for Maersk
Domain
Logistics and Supply Chain
Required skills
Excel proficiency, data entry, customer service, shipment tracking, communication, problem-solving, multitasking, organizational skills
Responsibilities
Answer incoming calls and respond to customer inquiries via email, make outgoing calls to follow up on shipment status and resolve issues, track, trace, enter, and update shipments, assist Pilot stations and cartage agents, manage outside customer applications, follow published procedures for NCS accounts