Lead Logistics Customer Experience and Operations Specialist
Core
Owns SCM Operations file management, shipping document creation, and customer invoice updates for assigned customers.
Role type
Logistics Operations Specialist
Builds
Shipping documents and customer invoices
Domain
Global logistics and supply chain operations
Required skills
Documentation management, Excel proficiency, System knowledge, Exception handling, Proactive communication
Preferred skills
Rotational shift flexibility, Office-based work
Responsibilities
Create and update shipping documents and customer invoices, Manage all file management activities post-booking, Support customer service in query resolution and exception handling, Communicate proactively regarding operational exceptions
Seniority
Mid-level, hands-on IC
Sourced via workday · Listed on CareerPlan, which tracks 902,000+ jobs from 20+ sources.
