Projects and Business Excellence Support
Core
Supports structured improvement activities, governance, and operational efficiency across administration, billing, data management, and documentation control while enabling data-driven decision-making for operations.
Role type
Business Excellence & Operations Support Specialist
Builds
Operational dashboards, performance reports, project plans, and continuous improvement initiatives
Domain
Operations Management / Business Process Optimization
Deliverable
dashboards & analysis
Required skills
Data analysis, reporting management, project coordination, continuous improvement methodologies, process standardization, stakeholder communication
Preferred skills
Lean, Six Sigma, Kaizen, Power BI, advanced Excel, root-cause analysis
Technologies
Power BI, MS Excel, warehouse management systems, project trackers
Responsibilities
Consolidate operational data from multiple sources to support insights and decision-making; Prepare and analyze operational data covering volume trends, cost variances, and productivity metrics; Develop and maintain performance dashboards and visual reporting tools; Coordinate assigned site-level and customer-related project activities across all phases; Support continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies; Maintain documentation governance for project files, approvals, and change control records.