Global Control Tower Lead
Core
Lead the implementation and ongoing operation of a global logistics network, ensuring operational readiness, governance, and end-to-end execution.
Role type
Senior Control Tower Operations Lead
Builds
Global logistics network operations
Domain
Logistics and Supply Chain
Required skills
Control Tower operations, multimodal logistics, operational governance, process implementation, large-scale operational transitions, risk management, change management
Preferred skills
Stakeholder management, problem-solving, decision-making, continuous improvement
Technologies
Control Tower systems, routing guides, service rules, milestone tracking tools
Responsibilities
Lead operational readiness activities including process design, SOPs, training, and go-live planning; Establish and drive governance routines to monitor performance and manage risks; Own Control Tower operational standards covering planning, booking coordination, and exception management; Collaborate with Procurement, Network Planning, Operations, IT, and external partners; Monitor operational performance and drive corrective actions; Lead post-go-live stabilization and root-cause analysis; Manage operational risks across suppliers and transport providers.
