People Operations - Sr. Advisor
Core
First point of contact for employees and leaders to solve HR queries via online, phone, and on-site channels, ensuring a great employee experience.
Role type
Senior Individual Contributor People Operations Advisor (HR Shared Services)
Builds
HR service delivery model, processes, and technology adoption for a global workforce
Domain
Global Logistics / Human Resources Shared Services
Deliverable
dashboards & analysis
Required skills
HR policy interpretation, HR system administration, conflict resolution, process standardization, data quality management, onboarding/offboarding coordination, multi-channel communication, problem-solving, priority management
Preferred skills
Local labor law knowledge, Workday expertise, continuous improvement methodologies, global employee population support
Technologies
Workday, HR case management platforms
Responsibilities
Resolve employee inquiries regarding compensation, benefits, performance, leave, and payroll; guide users on self-service tools; manage HR data and transactions; coordinate lifecycle events; support process simplification; ensure high satisfaction and timeliness.
Seniority
Senior, hands-on IC