Accounting Service Desk Specialist - PT/CT
Core
Handle assessment, resolution, or referral of accounting and billing inquiries for billers, attorneys, and clients.
Role type
Accounting Service Desk Specialist
Builds
Accounting and billing support services for law firm stakeholders
Domain
Legal services / Professional services
Deliverable
client delivery
Required skills
Accounting, billing, Microsoft Excel (filters, pivot tables), Microsoft Word, ServiceNow, Aderant
Preferred skills
Chromeriver, Kofax, Associate's degree in Accounting/finance, 2 years experience in law/professional services
Technologies
ServiceNow, Aderant, Chromeriver, Kofax, Microsoft Office Suite
Responsibilities
Assess and resolve accounting/billing inquiries, document actions in ServiceNow, ensure compliance with firm policies, participate in training, maintain confidentiality of financial information
Seniority
Entry-level to Junior, hands-on IC