Commercial Services Specialist II (Manheim)
Core
Primary point of contact for resolving client issues and coordinating vehicle sales processes for commercial accounts in the automotive auction industry.
Role type
Commercial Services Specialist (Individual Contributor)
Builds
Efficient vehicle preparation, auction block representation, and post-sale client delivery workflows
Domain
Automotive industry / Vehicle auctions
Deliverable
client delivery
Required skills
Data entry, problem-solving, organizational skills, Microsoft Excel/Word/Outlook, customer service
Preferred skills
Automotive industry experience, general title experience, associate degree
Technologies
Auto Check, Microsoft Office Suite
Responsibilities
Resolve complex client issues and inquiries, coordinate vehicle transportation and delivery, audit sale vehicle run processes, examine vehicles for specifications and condition reports, generate file jackets for client audits, process invoices and pursue collections, liaise with Title Shared Services Center
Seniority
Individual Contributor, 1-3 years experience
