Commercial Services Specialist II (Manheim)
Core
Key point of contact for resolving client issues and managing account relationships for vehicles in assigned market centers and digital platforms.
Role type
Commercial Services Specialist II (Individual Contributor)
Builds
Vehicle sale processes, customer vehicle files, and operational reports for institutional customers.
Domain
Automotive sales and vehicle operations
Deliverable
product features
Required skills
Data entry, account management, customer service, Microsoft Excel, vehicle charge reconciliation, report preparation, office equipment operation
Responsibilities
Perform data entry of required information; manage account relationships and ensure customer requirements are met; reconcile vehicle charges and transportation costs; establish and update electronic customer vehicle files; prepare sale vehicle run processes; balance sales and perform post-sale invoicing; prepare various operational reports; follow safety and health procedures.
Seniority
Individual Contributor, mid-level (3+ years experience)