Account Operations Specialist II (Manheim)
Core
Primary point of contact for resolving client issues and ensuring timely, safe movement of sale vehicles in the auction process.
Role type
Account Operations Specialist (Vehicle Auction)
Builds
Client inventory movement and reconditioning coordination for vehicle auctions
Domain
Automotive industry + vehicle auction operations
Deliverable
physical/clinical work
Required skills
vehicle inspection, condition reporting, reconditioning coordination, client relationship management, safety compliance, NAAA guidelines knowledge, Microsoft Office proficiency
Preferred skills
vehicle reconditioning experience, auto body knowledge, multi-tasking, verbal/written communication, vehicle operation
Responsibilities
Resolve client issues regarding vehicle condition and discrepancies, coordinate sale vehicle run processes, examine vehicles to ensure standards and quality, complete reconditioning estimates and audits, educate clients on auction processes, adhere to Cox safety standards
Seniority
Individual Contributor, mid-level (3-5 years experience)
