Fleet Client Services Specialist II
Core
Coordinate fleet maintenance transactions from origination to repair completion, ensuring accurate documentation and customer approval for services.
Role type
Fleet operations coordinator
Builds
On-site mobile maintenance and repair services for light, medium, and heavy-duty trucks and trailers
Domain
Automotive fleet maintenance and repair
Deliverable
client delivery
Required skills
Transaction lifecycle management, customer service, cross-functional collaboration, data entry, Excel proficiency, problem-solving
Preferred skills
Trucking industry knowledge, fleet maintenance experience, automotive/trucking transportation experience
Responsibilities
Manage maintenance transaction lifecycle, document customer contacts in systems, obtain customer approval for repairs, schedule preventative maintenance, coordinate with field operations, create work pipeline for technicians
Seniority
Mid-level individual contributor