Account Operations Specialist II
Core
Account liaison coordinating SLAs and serving as the primary point of contact for auction vendors and clients to ensure vehicles are ready for sale and operations run smoothly.
Role type
Individual Contributor Account Operations Specialist
Builds
Auction operations and client satisfaction for vehicle sales
Domain
Automotive / Auction services
Deliverable
client delivery
Required skills
Customer service, vehicle inspection, reconditioning coordination, stakeholder communication, safety compliance, Microsoft Office
Preferred skills
Vehicle reconditioning knowledge, auto body knowledge, multi-tasking, driving standard/automatic transmission
Responsibilities
Review sales lineup vehicles and locate missing units, monitor vehicle reconditioning processes, conduct condition report and imaging audits, educate clients on products and services, coordinate with auction personnel and stakeholders, perform assigned duties
Seniority
Individual Contributor, 3-5 years experience
