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IT Operations Engineer - SAP BTP

Bangalore RMZ-ECO WORLD, IN🌐 Remote💼 Full-time🗓 2026-09-29

Core

Operate and support Shell's central SAP Business Technology Platform (BTP) landscape, ensuring stable, reliable, and secure application and infrastructure services for business end users.

Role type

Senior IC IT Operations Engineer (SAP BTP)

Builds

Stable BTP services, automated operational tasks, and new platform capabilities for Shell's energy transition journey.

Domain

Energy sector, Cloud Infrastructure, SAP BTP

Required skills

SAP BTP operations, incident management, root cause analysis, Java/Python scripting, Infrastructure as Code (Terraform, Azure Power Platform), cloud platforms (Azure, AWS, BTP), microservices, containers (Docker, Kubernetes), network concepts, SDI integration, CPI development, Fiori configuration, SAP Basis administration, database management, security vulnerability assessment, ITIL processes.

Preferred skills

SAP HANA administration, HANA cloud DBA, HANA performance tuning, Oracle DBA, ABAP performance tuning.

Technologies

SAP BTP, Azure, AWS, Terraform, Azure Power Platform, Docker, Kubernetes, Java, Python, CPI, Fiori, SAP HANA, Oracle DB, ABAP.

Responsibilities

Provide second-line operational IT support for BTP including ticket resolution; work on incidents and problem tickets to find root causes; help automate tasks using scripting; execute requests to deliver new demands; maintain Azure VMs running BTP connectivity services; analyze complex business processes and translate needs into functional specifications; support incidents per SLA; cooperate with support and project management teams on technical feasibility and deployment plans; identify opportunities for continuous improvement.

Seniority

Senior, hands-on IC

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