IT Operations Engineer - SAP BTP
Core
Operate and support Shell's central SAP Business Technology Platform (BTP) landscape, ensuring stable, reliable, and secure application and infrastructure services for business end users.
Role type
Senior IC IT Operations Engineer (SAP BTP)
Builds
Stable BTP services, automated operational tasks, and new platform capabilities for Shell's energy transition journey.
Domain
Energy sector, Cloud Infrastructure, SAP BTP
Required skills
SAP BTP operations, incident management, root cause analysis, Java/Python scripting, Infrastructure as Code (Terraform, Azure Power Platform), cloud platforms (Azure, AWS, BTP), microservices, containers (Docker, Kubernetes), network concepts, SDI integration, CPI development, Fiori configuration, SAP Basis administration, database management, security vulnerability assessment, ITIL processes.
Preferred skills
SAP HANA administration, HANA cloud DBA, HANA performance tuning, Oracle DBA, ABAP performance tuning.
Technologies
SAP BTP, Azure, AWS, Terraform, Azure Power Platform, Docker, Kubernetes, Java, Python, CPI, Fiori, SAP HANA, Oracle DB, ABAP.
Responsibilities
Provide second-line operational IT support for BTP including ticket resolution; work on incidents and problem tickets to find root causes; help automate tasks using scripting; execute requests to deliver new demands; maintain Azure VMs running BTP connectivity services; analyze complex business processes and translate needs into functional specifications; support incidents per SLA; cooperate with support and project management teams on technical feasibility and deployment plans; identify opportunities for continuous improvement.
Seniority
Senior, hands-on IC