Customer Service Lead
Core
Overseeing and supporting Customer Service department operations including mail processing, financial transactions, and general customer assistance in a grocery store.
Role type
Customer Service Lead
Builds
Customer service experience and operational support for store customers
Domain
Retail / Grocery
Deliverable
product features
Required skills
Customer service, mail processing, financial transactions, telephone support, team collaboration, problem solving, arithmetic calculations
Responsibilities
Process mail and Western Union transactions, sell money orders and cash checks, assist customers with product location and heavy items, answer store telephones, process refunds and lottery tickets, maintain department guidelines
Sourced via workday · Listed on CareerPlan, which tracks 853,000+ jobs from 20+ sources.
