Pharmacy Department Manager
Core
Lead the overall operation of a retail pharmacy department, driving prescription volume, patient count, and profitability while ensuring regulatory compliance and exceptional customer service.
Role type
Pharmacy Department Manager
Builds
Retail pharmacy operations and patient care services
Domain
Healthcare / Retail Pharmacy
Required skills
Pharmacy operations management, team leadership and development, regulatory compliance (DEA, Board of Pharmacy), budget and payroll management, inventory control, loss prevention, customer service resolution, HIPAA confidentiality, immunization administration, OTC product counseling
Preferred skills
Pharm.D. degree, experience with pharmacy computer applications (PIS, CPOE, automated dispensing), membership in pharmaceutical professional organizations
Technologies
Pharmacy Point of Sale systems, Prescription Information Systems (PIS), Order Management Systems, Automated Dispensing Systems, CPOE, IV compounders, packagers, bar code applications, supply chain solutions
Responsibilities
Supervise pharmacy staff including pharmacists and technicians; manage budgeted payroll, scheduling, and labor costs; ensure compliance with federal and state pharmacy regulations; conduct inventories and audits; resolve customer complaints; oversee nursing home accounts and medication delivery; counsel customers on OTC medications; maintain confidentiality of patient medical information.
Seniority
Manager, operational leadership