Storage Customer Service Representative
Core
Support the site manager with facility operations, answer customer inquiries, show storage units, explain rental terms, and perform property cleanup and minor repairs.
Role type
Customer Service Representative (Storage Facility)
Builds
Rental contracts and customer support for storage units
Domain
Logistics / Self-storage
Deliverable
product features
Required skills
Customer service, phone communication, contract preparation, facility operations, physical labor, safety compliance
Preferred skills
Weekend availability, holiday availability
Technologies
Phone systems, rental software
Responsibilities
Answer phone inquiries from active and prospective customers, Show storage units and explain rental terms, Perform general routine property cleanup and minor repair work, Ensure vacant storage units are clean and secure, Support the site manager with facility operations
Seniority
Entry-level, hands-on IC