Public Service Manager II
Core
Administer statewide IT policies and programs, managing application support for key state departments (Corrections, Public Safety, Veterans/Emergency Management) and overseeing IT budgets and resources.
Role type
Senior IC public service manager (IT application support)
Builds
IT application support services and strategic technology service delivery models for state agencies
Domain
Public sector / Government IT
Required skills
Enterprise application development lifecycle management, IT governance and security compliance, Strategic IT planning and forecasting, Budget development and financial management, Project management (Agile/Waterfall), Vendor and contract management, Organizational change management
Preferred skills
Systems Development Lifecycle (SDLC) experience, Technology oversight of vendors
Technologies
Enterprise application development tools, Security and compliance frameworks
Responsibilities
Manage all application support efforts for specific state departments, Collaborate with departments to evaluate technology requests and procurements, Manage IT Application Support budgets, Engage with OIT teams to ensure quality technology service delivery, Direct and perform staff support activities in financial, human resource, legal, and technology areas
Seniority
Senior, hands-on IC with supervisory experience