Accounting Associate II - Multiple Vacancies
Core
Provide customer service support to employers regarding unemployment tax policy, procedures, and e-services, ensuring accurate filing and payment application.
Role type
Administrative Associate (Unemployment Tax)
Builds
Customer support workflows for employer tax compliance
Domain
Public Sector / Unemployment Compensation
Deliverable
client delivery
Required skills
Bookkeeping principles, tax report analysis, liability determination, data reconciliation, customer service, regulatory research
Preferred skills
Independent judgment, adaptability, time management, organization
Responsibilities
Resolve employer questions on tax policy and e-services, research and resolve suspended tax reports, adjust tax and wage reports, reconcile out-of-balance reports, make liability determinations based on regulations
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