Municipal Training & Support Specialist - Bureau of Motor Vehicles
Core
Train and monitor municipal agents on motor vehicle registration laws, rules, and procedures to ensure compliance and performance standards.
Role type
Municipal Training & Support Specialist
Builds
Training programs, procedure manuals, and compliance reports for the Bureau of Motor Vehicles
Domain
Government / Motor Vehicle Administration
Required skills
Motor vehicle law knowledge, training program development, on-site evaluation, regulatory interpretation, process improvement, written communication, presentation skills
Preferred skills
Digital fluency, process streamlining, emerging workplace tools evaluation
Technologies
PowerPoint, Adobe
Responsibilities
Instruct municipal officials on registration laws and procedures; Conduct statewide workshops and refresher training; Perform on-site reviews to verify procedures and take corrective action; Prepare memos, newsletters, and guidelines for agents; Evaluate program challenges and recommend process improvements; Respond to inquiries from officials and the public.
Seniority
Mid-level, hands-on IC