Senior Field Support Technician
Core
On-site installation, startup, maintenance, and repair of industrial automation control systems, drive systems, and power systems for manufacturing clients.
Role type
Senior Field Service Technician (Industrial Automation)
Builds
Automation control systems, drive systems, power systems, and OTTO Autonomous Mobile Robot (AMR) fleets
Domain
Industrial Automation / Manufacturing
Deliverable
physical/clinical work
Required skills
Low/Medium Voltage Drives, Motor Control Centers (MCCs), PLC/HMI programming, Industrial Networks (EtherNet, ControlNet, DeviceNet), Troubleshooting, Root Cause Analysis, Safety Compliance (Lockout/Tagout)
Preferred skills
Sales lead identification, Contract management, Fleet optimization
Technologies
RSLogix 5, RSLogix 500, Studio 5000, FactoryTalk View Studio, ControlLogix, CompactLogix, OTTO AMR systems
Responsibilities
Install, commission, and troubleshoot power and control systems; Maintain and repair electrical equipment up to 600 VAC/800 VDC; Support OTTO AMR systems with maintenance and fleet optimization; Develop technical documentation including startup and root cause analysis reports; Manage customer-facing service activities and maintenance agreements.
Seniority
Senior, hands-on IC