Part Time Patient Customer Service Representative
Core
Patient registration and check-in support at a hospital, collecting patient and insurance information while addressing patient concerns.
Role type
Part-time Customer Service Representative (Patient Registration)
Builds
Patient intake workflows and registration data for hospital operations
Domain
Healthcare / Hospital Operations
Required skills
Customer service, multi-tasking, phone handling, computer proficiency, typing speed, data entry accuracy, empathy, adaptability to fast-paced environments
Preferred skills
Medical experience
Responsibilities
Answer phones and assist patients with hospital check-in, collect and input patient and insurance information accurately, listen to and address patient fears and questions, work across multiple screens and programs simultaneously, handle emergent interruptions during registration
Seniority
Entry-level, part-time