Specialist - Training
Core
Design and deliver training programs for Revenue Cycle Management (RCM) professionals, focusing on Accounts Receivable, Denials Management, and Billing processes.
Role type
Specialist Training (RCM)
Builds
eLearning courses, training materials, and educational content for RCM staff
Domain
Healthcare Revenue Cycle Management
Required skills
RCM cycle expertise, AR and Denials Management knowledge, U.S. Healthcare billing experience, eLearning development, LMS management, Subject Matter Expert collaboration
Preferred skills
Experience as Process Trainer, Process Coach, SME, or QA Analyst
Technologies
Learning Management Systems (LMS)
Responsibilities
Partner with content experts to select learning strategies and evaluation methods; Act as a project lead and mentor for eLearning skill development; Manage time, resources, and priorities to meet project timelines; Provide support for existing educational materials and systems; Utilize technical skills to implement and track online learning materials; Work with SMEs to ensure current information is conveyed in training.