Part Time Patient Customer Service Representative
Core
First point of contact for patients during hospital registration, guiding them through intake, answering questions, and gathering accurate information in a fast-paced environment.
Role type
Patient Registration Customer Service Representative
Builds
Patient registration workflows and data entry for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service experience, ability to work in fast-paced environments, accuracy in data gathering, phone communication, computer system navigation
Preferred skills
Medical or healthcare experience
Responsibilities
Register patients efficiently across multiple computer systems, answer phones and gather information quickly, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport and ease patient concerns
Seniority
Entry-level, part-time