Customer Service Representative - Part Time Patient Registration
Core
Frontline healthcare customer service role serving as the first point of contact for patients to ensure fast, compassionate, and accurate access to care.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration workflows and revenue cycle intake processes
Domain
Healthcare / Patient Access
Deliverable
physical/clinical work
Required skills
Customer service, communication, multitasking, attention to detail, composure, professionalism
Preferred skills
Patient access, medical registration, insurance verification, front desk experience
Responsibilities
Assist patients and families with the check-in process, answer phones and gather accurate patient information, navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates, collaborate with nurses and physicians to ensure smooth patient flow
Seniority
Entry-level, hands-on IC
