Part Time Patient Customer Service Representative
Core
Assist patients with hospital check-in, registration, and insurance information intake in a fast-paced clinical environment.
Role type
Patient Customer Service Representative (Registration)
Builds
Patient registration records and insurance verification data for hospital admission
Domain
Healthcare / Hospital Operations
Required skills
Customer service, multi-tasking, phone handling, computer proficiency, typing speed, data entry accuracy, empathy, adaptability to fast-paced environments
Preferred skills
None stated
Technologies
Hospital registration systems, multi-screen workstations
Responsibilities
Answer phones and assist patients during hospital registration; Collect and input patient and insurance information accurately; Listen to patient concerns and build rapport; Work across multiple programs and screens simultaneously; Handle emergent interruptions from clinical staff
Seniority
Entry-level, no prior experience required