PRN Customer Service Representative - Patient Registration
Core
First point of contact for patients during hospital check-in, guiding them through registration and gathering accurate information.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration workflows and data entry for hospital admissions
Domain
Healthcare / Hospital Operations
Required skills
Customer service, data entry, phone communication, insurance plan navigation, patient rapport building
Responsibilities
Register patients across multiple computer systems, answer phones and gather information, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams
Seniority
Entry-level, on-the-job training provided
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